Privacy Policy

Changes to This Privacy Policy

Shore Digital reserves the right to change this Privacy Policy. We will provide notification of material changes through our website. Your continued use of our services after such notification constitutes acceptance of the updated policy.

What Information Do We Collect?

We collect Personal Information that identifies or may be used to identify you. We collect this information:

• When you visit our website
• When you request information about our services
• When you engage our intelligent data services or digital products & platforms
• When you submit data through our platforms or applications
• When you register for or attend corporate events
• When you communicate with us via email, phone, or contact forms

Types of Information Collected

Service-Specific Data Collection

For our Intelligent Data Services and Digital Products & Platforms, we may process additional data as specified in our service agreements, including:

• Business data you provide for processing and automation
• Application data and usage metrics
• Performance and analytics data
• System logs and error reports

How Do We Use Your Information?

We use your Personal Information for the following purposes:

• To provide and improve our intelligent data services and digital products & platforms
• To communicate about our services, updates, and relevant opportunities
• To personalize your experience and respond to your individual needs
• To process transactions and fulfill service agreements
• To provide customer support and technical assistance
• To send periodic emails and targeted marketing (with consent)
• To comply with legal obligations and protect our rights
• To monitor and improve website performance and user experience

Legal Basis for Processing

Shore Digital processes data lawfully and transparently. We process your Personal Information based on:

• Consent: When you explicitly agree to our processing
• Contract: When necessary to perform our services
• Legitimate interests: For business operations, where not overridden by your rights
• Legal obligation: When required by law

How Do We Protect Your Information?

Our security measures include:

• End-to-end encryption for data in transit and at rest
• Multi-factor authentication and access controls
• Regular security audits and vulnerability assessments
• SOC 2 Type II compliance (certified)
• ISO 27001 compliance (pending certification)
• Logical separation of customer data
• Incident response and breach notification procedures

However, no security controls are 100% effective. We cannot completely ensure or warrant absolute security, though we continuously work to maintain the highest standards.

Do We Use Cookies?

We use minimal cookies and similar technologies to enhance your experience:

• Essential cookies: Required for website functionality
• Analytics cookies: To understand website usage (with consent)
• Preference cookies: To remember your choices and settings

You can control cookie preferences through your browser settings.

Do We Share Information with Third Parties?

We do not sell, trade, or transfer your Personal Information to outside parties except:

• Service providers: Trusted partners who assist in operating our services under confidentiality agreements
• Legal requirements: When required by law, regulation, or legal process
• Business transfers: In connection with a merger, acquisition, or sale of assets
• Shore Group affiliates: Subject to the same privacy protections
• Your consent: When you explicitly authorize sharing

Data Storage and Retention

Your Personal Information is stored on secure servers located in the United States (Virginia and Ohio). We retain your information only as long as necessary to:

• Provide our services and support
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Meet regulatory requirements

Your Rights and Choices

Depending on your location, you may have the following rights:

European Union (GDPR) Rights

If you are an EU resident, you have additional rights under GDPR, including the right to lodge a complaint with your local Data Protection Authority.

California Privacy Rights (CCPA)

California residents have the right to request information about our collection and use of personal information, and the right not to receive discriminatory treatment for exercising privacy rights.

International Data Transfers

When we transfer Personal Information outside your country, we implement appropriate safeguards including:

• Adequacy decisions for approved countries
• Standard contractual clauses
• Binding corporate rules
• Certification schemes

Minors

Our services are directed to businesses and individuals who are at least 16 years old. We do not knowingly collect personal information from children under 16 without parental consent.

Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, please contact us:

We are committed to working with you to obtain a fair resolution of any privacy concerns. We will respond to your requests within 30 days or as required by applicable law.